Shop Policies

Your order will ship USPS 1st Class Package within 1-3 business days after receipt of the order. On international orders, import and customs fees may apply. These fees are the responsibility of the buyer. I am not responsible for delays due to customs.  We offer secure payment options. I gladly accept returns within 14 days of delivery. Ship your item back to me within 21 days of delivery. Request a cancellation within 24 hours of purchase. The following cannot be returned: Custom or personalized items or sale- discounted items. The buyer is responsible for any return shipping fees. The item must be returned in it's original condition to receive a full value refund- excluding shipping fees. If you have any questions about your order, please contact us at mehlberg@bresnan.net.

FAQ

Care instructions    

My pillows are machine washable, cold water with no detergent. A few exclusions apply. Look at the item description for more information.

What if a custom item is not available in the shop items?

Contact me for any custom order that is not represented in my available listings.

Where do you ship to?

I can ship worldwide, except I can't ship a pillow to Italy, as it is on the prohibited item list. I will refund and cancel any pillow order placed shipping to Italy.